Telefonmarketing

Excessively Obsessed: Find your passion, build your business, learn your limits, love your life

Autoren: Natasha Oakley, Natasha Oakley

Emotionale Intelligenz - Die Kunst Menschen zu lesen: Wie Sie durch Achtsamkeit und Empathie Gefühle wahrnehmen, verstehen und kontrollieren lernen

Autor: Elisabeth Ziegler

Brand Naming: The Complete Guide to Creating a Name for Your Company, Product, or Service

Autor: Rob Meyerson

Magnetische Unternehmenskultur: Wie Unternehmen die passenden Mitarbeiter und die idealen Kunden anziehen

Autor: Christian Conrad

22 Strategien für mehr Neukunden: Ihr Wegweiser für Spitzenleistungen im dynamischen B2B-Vertrieb

Autor: Marvin A. Verweyen

B2B Customer Experience: A Practical Guide to Delivering Exceptional CX

Autoren: Paul Hague, Nicholas Hague

Stephan Schiffman's Telesales: America's #1 Corporate Sales Trainer Shows You How to Boost Your Phone Sales

Stephan Schiffman

Ran ans Telefon!: Mit Telefonmarketing zum loyalen Kunden

Helga Schuler, Thomas Marco-Steinle

Call Center Management: Leitfaden für Aufbau, Organisation und Führung von Teleservicecentern

Brad Cleveland, Julia Mayben, Günter Greff

The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship: How to Turn Technical Assistance into a Profitable Relationship

Joe Fleischer

Bei Anruf Verkauf(t): Einfach mehr Umsatz und Gewinn mithilfe von Telefonmarketing

Andreas Breyer

Objections: The Ultimate Guide for Mastering the Art and Science of Getting past No

Jeb Blount, Mark Hunter - foreword by

There are few one-size-fits-all solutions in sales. Context matters. Complex sales are different from one-call closes. B2 B is different than B2 C. Prospects, territories, products, industries, companies, and sales processes are all different. There is little black and white in the sales profession.

Except for objections. There is democracy in objections. Every salesperson must endure many N Os in order to get to Y E S. Objections don't care or consider: who you are, what you sell, how you sell, or if you are new to sales or a veteran. For as long as salespeople have been asking buyers to make commitments, buyers have been throwing out objections. And, for as long as buyers have been saying no, salespeople have yearned for the secrets to getting past those N Os.

Following in the footsteps of his blockbuster best sellers Fanatical Prospecting and Sales E Q, Jeb Blount's Objections is a comprehensive and contemporary guide that engages your heart and mind. In his signature right-to-the-point style, Jeb pulls no punches and slaps you in the face with the cold, hard truth about what's really holding you back from closing sales and reaching your income goals. Then he pulls you in with examples, stories, and lessons that teach powerful human-influence frameworks for getting past N O - even with the most challenging objections.

Kunden glücklich machen: Erfolgreich am Telefon

Sina Kistner

Aktiv verkaufen am Telefon: Interessenten gewinnen - Kunden überzeugen - Abschlüsse erzielen

Lothar Stempfle, Ricarda Zartmann

BestCaller - Kevin allein am Telefon: Handbuch für professionelles Telefonieren im CallCenter. Grundlagen - Training - Erfolg. Mit psychologischen Hintergundbeiträgen

Werner Berger, Stefan Häseli

How to Phone Effectively. Business English am Telefon

René Bosewitz, Robert Kleinschroth

Telefonmarketing